







The Irasshai way
Japanese craftsmanship, at home
Made in Japan
Every piece is sourced directly from Japanese artisans and makers.
Natural materials
Wood, ceramic and plant fibres, chosen to last and age beautifully.
Carefully packed
Every order is hand-packed in Japan and protected for the journey.
Our story
A house based in Japan
Irasshai was born in Japan, alongside the artisans who still make everyday objects the way they have for generations.
We select every piece in person, check it before it leaves, and ship it directly from Japan. No middlemen, no anonymous warehouse: authentic objects, chosen by a team that lives here.
Delivery
From Japan to your door
- 1 Order Secure payment, instant confirmation
- 2 Packed in Japan Checked and hand-packed
- 3 Shipped express Tracking number sent by email
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4
Delivered
3–10 business days
Duties and taxes included over $200
FAQs
How long does delivery take?
Your order is packed in Japan and shipped express. Allow 3–10 business days depending on your country. You'll receive a tracking number by email as soon as it ships.
Will I pay customs fees?
On orders over €200, VAT, duties and shipping are included, so there's nothing to pay on delivery. Below that, the carrier may collect these fees on delivery.
Are your products authentic?
Yes. Every product is made in Japan and sourced directly from Japanese artisans and makers. We check each one before it ships.
Can I return an item?
You have 14 days after delivery to return an unused item in its original packaging. Opened consumables can't be returned.
How do I care for my product?
Each product page details the right care. Natural materials such as wood, ceramic and fibres need only simple care and develop a beautiful patina over time.
Another question?
Our team in Japan replies within 24–48 hours. Contact us through our contact page.

